Remote Infrastructure Management (RIM)


KG Hawes' RIM Team will provide your company with around-the-clock services to maintain your IT Infrastructure. With fast issue-resolution times, our infrastructure team is able to maintain quality, manage risks, reduce costs, and ensure business permanence.

KG Hawes' RIM services provide Managing, Monitoring and Support for:


  • Work Stations (Desktop, Laptops, Notebooks, Mobile Phone Devices, etc.)
  • Databases
  • Network Devices
  • Security Devices
  • Servers (Physical & Virtual), and...
  • Storage Devices

Our approach addresses 100% production uptime, process and security compliance, service level agreement support, and an overall reduction in your company’s Total Cost of Ownership. These services are overseen by experts with the experience and certifications to ensure business continuity even in cases of unanticipated business threats.

The Benefits of KG Hawes' RIM services are numerous:


  • KG Hawes provides 24X7X365 monitoring, management and support.
  • KG Hawes ensures your equipment is operating at peak performance.
  • KG Hawes' services are delivered without delay.
  • KG Hawes offers on-site support as needed.
  • KG Hawes' RIM services can reduce an organization's overhead.
  • KG Hawes' technical teams are up-to-date on all the lateset compliance, process and security standards.
  • KG Hawes can customize services based on your company's need.

The Benefits of KG Hawes' RIM services are numerous:


  • KG Hawes provides 24X7X365 monitoring, management and support.
  • KG Hawes ensures your equipment is operating at peak performance.
  • KG Hawes services' are delivered without delay.
  • KG Hawes offers on-site support as needed.
  • KG Hawes' RIM services can reduce an organization's overhead.
  • KG Hawes' technical teams are up-to-date on all the lateset compliance, process and security standards.
  • KG Hawes can customize services based on your company's need.